Red — escalating risk
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score 75+ · churn / dispute escalation likely
Orange — declining
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score 50-75 · leading signals concerning
Yellow — soft signals
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score 25-50 · watch list
Green — healthy
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score <25 · no friction
Customers ranked by risk
| Customer | Score | Tier | Top signals | Computed |
|---|---|---|---|---|
| Loading... | ||||
Leading indicators weighted in composite — order_velocity_decline (25), order_recency_gap (20), dispute_frequency (15), reflexion_friction (15), ar_aging_lagging (10), order_spread_narrowing (10), email_response_latency (5).